Our Reservation Policy
At EverLiv IV Therapy, each appointment is thoughtfully reserved to deliver a seamless, concierge-level experience with dedicated clinical time.
1-Hour Cancellation Policy
Appointments canceled, rescheduled, or missed within 1 hour of the scheduled appointment time will incur a charge of 50% of the reserved treatment total.
24-Hour Cancellation Policy
We kindly ask that you reschedule or cancel at least 24 hours in advance.
Cancellations, rescheduling, or no-shows within 24 hours of your appointment will incur a charge of 50% of the scheduled treatment.
Late Arrivals & Reserved Clinical Time
A 15-minute grace period is provided for all appointments.
Appointments delayed beyond this window may be subject to an extended wait-time fee.
Clients arriving 30 minutes or more past their scheduled time may be charged an additional 10% on services for late arrivals.
On-Site Wait Time
As a mobile concierge service, our nurses reserve their time exclusively for you.
Significant delays after arrival may result in an extended wait-time fee based on the duration of the delay.
No-Show Policy
Clients who are not present at the scheduled time and cannot be reached may be considered a no-show and charged accordingly.
Our Commitment
These policies allow us to maintain the highest level of care, punctuality, and experience for every client we serve.